Security
Airport Facilitation
DPM Consulting offers this Security training programme as part of its certified continuing professional education offer, recognised by the competent authorities in Senegal (ANAM, Ministry of Interior, MFPT). This programme lasting 4 daysat Intermediate level is designed to strengthen the operational skills of working professionals, drawing on the field expertise of our specialist trainers.
✓ Field expert trainers
✓ Accredited firm ANAM / Min. Interior
✓ Individual certificate issued
✓ Open or in-house
Learning Objectives
✓
Understand the terms security, facilitation, regulation and flows
✓
Understand the importance of customer service and human factors
✓
Know the roles and responsibilities of personnel
✓
Crisis and emergency management
Detailed Programme
Regulations and ICAO Annex 9
Cooperation between airport stakeholders
Passenger and baggage flows
Emergency situation management
Customer service
Target Audience
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Security personnel, executives, auditors, security managers